GSMA Mobile 360 Series - Registration FAQs

Registration FAQs



What passes are available?

A Conference Pass is available for purchase for Mobile 360 – Africa. For further information on prices, please see our Attendee Registration section.

What credit cards do you accept?

We accept payment by MasterCard, Visa and American Express.

What currencies do you accept?

Payment can only be made in US Dollars by credit card.

Can I pay by Bank/Wire Transfer?

There is no facility to make payment by bank or wire transfer. If you are having trouble making payment, please contact the Registration Team for assistance.

Is there a minimum age to attend?

Yes. The minimum age for an attendee is strictly 18 or over. Any requests for visitors under the age of 18 must be put in writing to the Registration Team and approved by the GSMA. Attendees under the age of 18 will not be able to enter the event without GSMA’s prior written approval.

How do I obtain a Visa Invitation letter from GSMA?

If you require a Visa and need a letter from GSMA to support your Visa application, please contact the Registration Team. Enter “Visa Application Letter M360 – Africa” in the subject line of the email, and you will receive an update after your request has been received.

What is the cancellation policy?

ALL SALES ARE FINAL. Cancellations, as well as ‘no shows’, will be liable for the FULL registration fee. No refunds shall be given. Cancellation of travel reservation and hotel reservation are the exclusive responsibility of the registrant.

For further information, please review the Event Terms and Conditions.

I can no longer attend the event. Can I give my pass to someone else? [SUBSTITUTION]

Substitutions between attendees from the same company and at the same invoice address may be made by providing the GSMA with written notice of the name of the original attendee and full details of the substitute attendee.

To arrange a substitution, please e-mail full details to the Registration Team. Please place “Pass Substitution M360 Africa” in the subject line of the e-mail. Please note that this might take a few days to complete. Once a badge has been issued onsite, substitutions are no longer allowed.

What are the registration opening hours?

Registration opening hours are currently:

Date Time
Tuesday, 16 July 7:30am – 18:00pm
Wednesday, 17 July 8:00am – 18:00pm
Thursday, 18 July 8:00am – 18:00pm

*Times are subject to change. Please check back here before arrival to reconfirm.